We’re working to simplify pharmacy
This is our product and engineering blog.
Why we run monthly hackdays
Which is faster: your fingers or your brain? This is a debate that Chris and I used to have. At the heart of this debate is that which slows us down: procrastination, indecision and perfectionism. Hackdays are a great way to overcome all three.How we develop new features in a hurry
In late February 2023, the UK government announced that they would make taking hormone replacements cheaper. Their Hormonal Replacement…Why we show and tell
Every Friday morning we get together for Show & Tell. What started out as an informal way for product team members to share what they’d worked on in the past week has become a cultural keystone at LloydsDirect.A new vision and mission
Introduction A lot can change in a short amount of time, especially in business. People come and go, businesses get acquired, founders leave…Virtual tea break and chat with Emily Wilson, Senior Data Analyst
I sat down with our Senior Data Analyst, Emily Wilson (aka green fingers/data whizz) for my next blog post. We chatted about data, split…Virtual tea break and chat with Tasha Brown, Senior People Partner
I sat down with Tasha Brown, Senior People Partner for my next virtual tea break and chat. We spoke about how she started her career in HR…Virtual tea break and chat with Yanick Nguene, Head of Data
I sat down with Yanick Nguene, Head of Data here at LloydsDirect to chat about all things pivot tables and SQL. Whilst slurping tea, I…Virtual tea break and chat with Ana Ciubotaru, Operations Director
Tea, chats and belly laughs for my next blog post with Ana Ciubotaru, Operations Director. We spoke about her five-year journey at…Virtual tea break and chat with Sonia Wright, Patient Care Manager
I sipped tea with Sonia Wright, Patient Care Manager, here at LloydsDirect. We talked about what makes working in the Patient Care team…Learning to love the red squigglies
One of the things I’m most proud of at LloydsDirect is how we’ve managed to build and maintain a reasonably large number of systems and…Virtual tea break and chat with Francesca Menegaldo, Lead User Researcher
For my second virtual cuppa and chat, I sat down with Francesca, Lead User Researcher here at LloydsDirect. Aside from being a magnificent…Virtual tea break and chat with Mike Lee, Lead Product Manager
I sat down with our very own Mike Lee, Lead Product Manager here at LloydsDirect. Voted by our team as top Slack-er 2021, a keen sourdough…How to ace your phone screener with a hiring manager
Early on in most interviewing journeys is a call with the hiring manager. But what is a hiring manager and what’s the purpose of this call…Interviewing tips for people getting started in software engineering
We’re building a third product team at LloydsDirect, so I’ve been doing lots of interviewing as a hiring manager. One of the nicest things…What we learned from running a diary study in Lookback
LloydsDirect is a pharmacy which allows people to manage their repeat prescriptions online and get them delivered to home for free. We have…Reimagining our Support Tool from the ground up
At Echo, we build most of our tools in-house. Here is a tour of the tool we’ve built for our Patient Care (PC) team to respond to patient…How we interview software engineers at LloydsDirect
Updated on 19 November 2021 Interviewing can be intimidating. We’re publishing this post, which explains how we interview, to help you as a…A beginner’s guide to upskilling your team
Technology as an industry has an ever changing set of best practices, great frameworks, languages, and ideas. This can be daunting to keep…Using real data in our design tools
There is a whole heap of software and tools being created at the moment to try and bridge the gap between design and development. Being able…Using Javascript to create an acquisition funnel dataset
I work as a data analyst on the growth team at Echo, where a key goal is to improve signup conversion rates. We use acquisition funnel…On being a junior engineer
So you’ve got a job as a junior software engineer. Congratulations — it’s a fun gig! At first you’re just chuffed that you’re in this new…Moving towards planet-friendly packaging
Like lots of the business world, we’re increasingly aware of the need to be environmentally sustainable. And the feedback we get from our…What I learned as a content design intern at Echo
Like many students, I was unsure of the work opportunities that would be available to me when graduating this year. I studied English…Why empathy in code reviews is rocket fuel for engineering teams
Code reviews can be a huge source of learning and personal growth, for both the author and the reviewer. This is not just in terms of…How and why we adopted Electron for warehouse tools
At Echo we operate our own warehouse and deal with the logistics that come with it, delivering tens of thousands of medications to patients…Building a link
Almost every team I’ve been on in my career to date has, at some point, sat down and tried to agree on how and when to use Redux, GraphQL…Building sustainable microservices, our opinions and advice
Here at Echo we mostly write services in Go (created by Lile). This semi-opinionated guide seeks to answer some frequently asked questions…The ethics of product development in healthtech
I’ve spent the last year at Echo as the Product Manager for our patient facing products. And, the more I think about it, the more I believe…Welcome 👋
Welcome to the Product & Engineering blog from the team building Echo. We’ll use this blog to share stories about our journey to simplify…
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